Sales and Marketing now have the power to come together like never before.

Let’s start with the basics:

What is Freshworks CRM Customer-for-Life Cloud?
​
Built on the next-generation customer engagement platform, Freshworks CRM helps break internal silos and deliver personalized experiences across marketing and sales. The AI-powered CRM enables sales and marketing professionals to better understand customers with the right customer insights at the right time across each touchpoint. The CRM includes salesforce automation, marketing automation, chat, and telephony all in one solution.
​
If you need to build a better partnership between marketing and sales, Freshworks CRM Customer-for-Life Cloud provides an all-in-one solution. It brings salesforce automation, marketing automation, chat, and telephony together so that you can organize customer information and engagement in one central location. Marketing teams get a better understanding of who they are marketing to, and sales teams know who they’re selling to.

How does Freshworks CRM stand out?
​
Trusted by over 40,000 customers across the world, Freshworks CRM is best-in-class because

• It is an all-in-one solution that delivers intelligent sales and marketing, built together with Artificial Intelligence, in an intuitive interface. Say goodbye to the days where customers must use multiple different tools to gain customer insights.
• Provides sales and marketing teams a native 360-degree view of the customer that boost customer engagement, drive deals to closure.
• Freshworks’ own Freddy AI is built in, which will help sales teams increase deal velocity.

Activities Dashboard

Sales Forecast

Contacts Lists

Contact Landing Page

Activity Timeline

Admin Settings Dashboard

Built-In Phone Dialer

Deals Page

AI Next Best Action Recommendation

AI Deal Insights

Multichannel Engagement

Creating Segment

Sales Dashboard

What does it cost?
​
Everything you need to know about their plans are here!

Testimonial

​“To deliver great customer experiences, we needed to adopt a robust platform that can grow and scale with our business. With Freshworks CRM, Dyson has visibility into every customer’s interaction with our brand. Our teams can now seamlessly engage with customers as they move from channel to channel, ensuring their context and history moves with them.” 

Nikhil Rastogi
Head of Marketing
Dyson